ORDER RECEIVED
ONCE YOUR ORDER IS RECEIVED, A CONFIRMATION IS SENT TO THE EMAIL PROVIDED AT CHECKOUT.
CLIENT SERVICES / DELIVERY
FROM OUR HANDS
TO YOURS.
THE JOURNEY
WHAT TO EXPECT.
PREPARED WITH CARE
YOUR ORDER IS PREPARED AND PACKAGED BEFORE BEING RELEASED FOR DELIVERY.
ON ITS WAY
WHERE TRACKING IS AVAILABLE, DELIVERY INFORMATION IS SHARED AFTER DISPATCH.
WHERE WE DELIVER.
Available delivery destinations are displayed during checkout. Availability may vary according to the destination and product.
ESTIMATED ARRIVAL.
Estimated delivery windows should be communicated during checkout or following dispatch. These estimates may be affected by destination, customs processing or circumstances outside the carrier's control.
DELIVERY COSTS.
Applicable shipping charges, taxes or other costs should be displayed before an order is confirmed where possible.
FOLLOWING YOUR ORDER.
When tracking is supported, tracking details will be supplied after the order has been dispatched.
SECURE DELIVERY.
Depending on the destination and value of the order, additional delivery confirmation may be required.