RETURNS &
EXCHANGES.

RETURNING A PURCHASE.

Eligible purchases may be returned within the return period communicated at the time of purchase, subject to the conditions outlined in this policy.

Certain personalised, altered or otherwise designated items may not be eligible for return.

STARTING A RETURN.

Contact Client Services with your order details before sending a product back. Return instructions should be provided after the request has been reviewed.

RETURN CONDITION.

Returned items should be unworn, undamaged and presented with their original packaging, accessories and accompanying materials unless the return relates to a verified fault.

CHOOSING ANOTHER PIECE.

Where exchanges are offered, availability will depend on current inventory. Any difference in value may need to be settled before an exchange is completed.

REFUND PROCESSING.

Approved refunds are normally issued to the original payment method after the returned item has been received and inspected.

The time required for funds to appear may vary depending on the payment provider.